Sometimes, you might be getting replies from leads, but they’re not showing up in your main inbox.
This can happen because emails sent from Resquared come from domains like @re2.ai, which may be automatically filtered into your spam or junk folder.
🛠️ What to Do
Follow these steps to make sure you’re not missing any valuable replies:
- Open your email account
- Go to your Spam or Junk folder (usually on the left-hand menu)
- In the search bar, type:
From: replies@re2.ai
- If you find any emails from us there, select the message and click:
“Not spam” or “Move to inbox”
This will ensure that future messages from this sender go directly to your primary inbox.
💡 Check Directly Inside Resquared
Even if the email didn’t reach your inbox, you can always check your replies directly in the platform:
- Log in to your Resquared account
- Navigate to the Communication Center
- Click on the "Replies" tab
- Review all messages received, including those not yet delivered to your email
🎥 Video Tutorial
Watch this short video to see the process in action:
📹 (link will be added here when available)
Still have questions?
Reach out to our support team via email at human@re2.ai — we’re here to help!